Public wifi problem

If you have access to the logs, do you see any blocks for the website that hosts the captive portal login page? Does the same behavior happen in other browsers? I believe the issue is that the captive portal has a default of 10 minutes where it turns ZCC off in order to give the user time to log into the captive portal.

You can adjust the captive portal timeout accordingly after that. If this applies in your case, i. Note: We know websites by their human-readable domain names like Google. Incognito mode or private browsing forgets your browsing data, including cookies, cache, auto-fill forms, and so on. Thus, it could let the login page load successfully. Incognito mode is available regardless of the browser you are using, be it Edge, Chrome, Firefox, Opera, or Safari. And Windows may have stored the old info in its DNS cache.

Note: As already explained in Fix 6 above, DNS servers are responsible for converting domain names like www. It is basically a memory of recent DNS lookups that your computer can refer to when trying to determine how to load a website. This is done via Command Prompt.

Windows Firewall keeps your PC safe from threats by filtering network data transmissions. It blocks malicious communications and programs that initiate them.

But it could be the reason why you are unable to access the login page of the public Wi-Fi. Try disabling it to know for sure. When connected to a public Wi-Fi, you run the risk of a worm travelling from another device that's connected to the network to your computer. HTTPS-enabled websites provide critical security and protect users' personal information such as login credentials. Set up a virtual private network VPN for your company network.

A VPN is like a tunnel that keeps out prying eyes. Ask remote workers to always log in to the VPN, so they will have a secure connection to your network, shielding their activity from cybercriminals on public Wi-Fi.

Advise remote users to turn off Wi-Fi auto-connect settings and Bluetooth discoverability settings. This helps prevent hackers from gaining direct peer-to-peer access to user devices without them realizing it. Ensure that all remote workers have a firewall enabled on devices at all times. Make sure your network and all worker devices are covered by good anti-malware software --including anti-sniffing protection. Use a mobile hotspot provided through your mobile carrier , or tether laptops to a mobile device, and avoid using public Wi-Fi altogether.

Leave all your Internet connections active. For iPhones and Android smartphones — enable both WiFi and mobile data. Enjoy faster, more reliable Internet. Speedify will automatically detect any new active Internet connections and toss them into the mix to create a faster and dependable Internet connection.

Speedify Is on Your Side! Download Speedify. Speedify is the only app that can combine multiple internet sources into one bonded super-connection for more stable and secure livestreaming, video calling, and web browsing. Follow Speedify for news, success stories, and our weekly live streaming show, Speedify Live!