Installations unlimited hours

I highly recommend Installations Unlimited to anyone looking for quality after-market work. I recently had some after market parts put on my truck from IU and after our first rain i go in my truck to find that the whole ceiling had leaked into my truck and soaked my interior and ruined some of the stuff i had in my truck.

I would definilty not recommend them as they did not properly seal the product to the roof. BOO IU! My first dealings were with a car starter on my car, we were the last people waiting for my car, the store was closed basically when we left, I was instructed any problems with the car starter I had to call them, not the dealer. Not even a year later, the car starter broke on a Saturday night at when the store was closed, there was no support, my car was beeping and I could not start it, I was stranded.

When I called on Monday, they asked me to bring the car in, the car was immoblized because it would not start. Then my husband and I bought trucks, my husband paid up front for 2 tonoa covers and a set of runner boards for my truck. The invoice states that you can return your item within 10 days, with a receipt and box, they installed the runner boards, THEY threw the box out, I did not have it to return the running boards in They are willing to work with you if you spend more money with them, I bet there are more people out there like me, totally disatisfied with nobody to complain to and get a suitable answer from or customer service.

I then had some issues with the remote that I dropped and broke. The replaced it, I paid for the replacement, but I must have gotten a bad one. They were wonderful, the customer service is impeccable!

They seem to be striving for excellence. I am VERY Pleased with this business and after I get done with this plan on writing a letter of thanks to the manager for the awesome customer service. I regret not shopping around before purchasing a remote car starter from installations unlimited.

Not only did they never contact me when my car was finished, or to ask clarify what options I actually wanted I requested my car be left outside with the keys locked in them for a late pick up I went on my lunch break to pay for it , even told two different people, and watched one write it down for me.

Well needless to say the idiots did not leave the car outside and when I left them a message saying I was not very happy about and for them to call me back, I never heard from them. When I had to waste another lunch break to go pick up my car, they then gave me false information about the car starter saying that I had options that I didn't, and then when I went back to complain about the options not working, they then offered to ""give me a deal"" of 10 dollars off an outrageous price because of the mix up.

So now I am very dissatisfied, they have done nothing to help the situation, and I refuse to pay for the extra options I would like because I don't want to give them anymore business. Needless to say I will never be shopping there again.

Please do the right thing and bring your business to a place that will actually value it. Advertise with Us. Saved to Favorites. BBB Rating and Accreditation information may be delayed up to a week. Gallery Add Photos. Hi there! Rate this business! Like this review? Share it on your social network to get the word out!

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